Status of package with security return note

Asked by jfp | 6/10/2020 3:43:11 PM

I've been trying to get a hold of the company who I bought this package from but to no avail. I'm concerned about the status since it says that it was sent back to Beijing with the note "security return." I'm concerned about when/if I will receive the package, and since I've had no luck getting a hold of the company in the month and a half since I ordered this package, I figured I'd ask here. Thank you in advance for the help.

Tracking Number is: LY266454223CN

2020-06-10 12:33 - Beijing, Beijing International Tianyi Processing Center return, note: security return
2020-06-03 10:10 - Shanghai, Shanghai International Mail Exchange Station Returned
2020-06-01 10:21 - Shanghai, delivered to air transport
2020-05-31 19:49 - Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-05-31 02:14 - Beijing, leaving the Beijing International Mail Exchange Station, the next stop "Shanghai International Mail Exchange Station"

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1 Answer(s)

Daisy 6/14/2020 6:23:17 AM

Hi jfp,

It was returned back to the seller and the seller has got it on June 12. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible. If you couldn't connected with the seller, try to open a case from the platform you bought the item or PayPal if you pay through it.

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