China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2023

Have not received my package but tracking says delivered


My tracking is AS812307494CN but it says delivered on 29th Jan but it has not. No contact or reference that has been delivered. Are you cheating by putting wrong info? Here is the tracking info.

Your package was delivered successfully to the addressee.
China Post
- China
- No phone
- Sync Time: 2023-01-31 10:24:53 (GMT+00:00)
2023-01-29 10:34
UK, it's done

2023-01-23 10:08
UK, outbound delivery

2023-01-16 17:40
In the United Kingdom, mail is in transit within the country

2023-01-12 23:51
UNITED KINGDOM,local sorting centre, 到达英国 UNITED KINGDOM,local sorting centre

2023-01-10 23:46
Hong Kong, leaving China Hong Kong

2023-01-09 23:51
Hong Kong, Arrival in Hong Kong, China

2023-01-07 00:00
Shenzhen, mail in domestic transit

2023-01-06 23:47
Shenzhen processing center has received and sent, arrived at Shenzhen processing center Shenzhen processing center has received and sent

2 Answer(s)

Hi Rajeswaran Ramanathan,

According to the tracking information, AS812307494CN was delivered on Jan.29. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, you need to use the number to check with Royal Mail. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
How come tracking says delivered but haven't received
If tracking is right where is the product
How come a seller give such false tracking or ad-hoc tracking numbers

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!