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Haven't received the package for 5 months

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My package (CY001761357CN) showed in status with Item Presented to Customs for more than 40 days!
In July, ChinaPost received my package, now, 5 months have passed, where is my package??

Can you help me check what happened to my package? PostNL told me that I should ask China Post to assist in the investigation.

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1 Answer(s)

user
Hi Lisa,

It's stuck at the customs of Netherlands now. You need to reflect the problem to the seller and let the seller investigate it for you through China Post and give you a solution in time.

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