Is shanghai EMS open and operating over the october holiday? If not when does business resume?

My parcel has been undelivered twice as the office where it was being sent is closed due to China national holiday. It is now showing return to business ( turn ) Does this mean it is being sent back to me or they will try and deliver it again after the holiday is over on the 7.10.20. My contact is going to try and collect or accept delivery on the 08.10 once his office is open again. Can someone help and explain what is happening or going to happen

Dear China Post Customer Service,
I hope you are doing well.
I am writing to kindly request your assistance regarding my shipment LJ038184476CN. This parcel is extremely important to me, as it contains Christmas gifts for my family. I have spent my entire holiday budget on this order, and it is essential that the shipment is delivered before December 18th.
I will be traveling to my home country for the Christmas holiday, and receiving this package before my travel date is crucial. I respectfully ask if you could please help expedite the processing and delivery of this shipment in any way possible.
Your support in ensuring timely delivery would mean a great deal to me, and I would be sincerely grateful for any help you can provide.
Thank you very much for your understanding and cooperation.
I look forward to your prompt response.

Warm regards,
Jamil Orfali