Package stuck in customs?

Asked by chickenbread | 12/27/2022 9:07:12 AM

Here is my tracking number: EB779543800CN

It has been stuck in customs for more than a week. Not sure if it's due to the holiday season, but it's an urgent package that I need before the 4th of January. What should I do?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 12/28/2022 7:27:45 AM Reply

Hi chickenbread,

Due to the latest Covid easing of lockdown rules in China, packages are greatly delayed. You need to wait for more days to get it. It couldn't be delivered in time. You can contact the seller and let the seller contact China Post to ask if they could push China Post to process it.

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my package has been stuck at customs since 22nd of december with the notification ''waiting for customs declaration by addressee''. So far i have not been contacted by anyone about that. Could you please advise what to do?

Tracking number CS543335932DE
Thanks and have a nice day.