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i didn't get my package

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Hello. I have been checking the tracking information of this package for DAYS and there was no update until March 14. The tracking was updated on March 14 to say the package was delivered on March 9. There was no package delivered on March 9.

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1 Answer(s)

user
Hi Pamela,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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