I didn't received my order after it's said it's been "delivered"
Asked by JohnJohn |
0
I would like to know what happened with order I purchased with the tracking number of ZC09216904099 that it said has been "delivered" on May 8th 2025, but still don't have the order to the exact address. I need to know the update to this ASAP.
You may get the answer from the following articles:
2 Answer(s)
JohnJohn
Reply
0
The only way I would be able to contact the seller is through email and I already sent 2 emails to the support team regarding this situation and nobody is responding to the 2 emails I sent. So what do I do at this point in time?
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.