I haven't received updates on my package in months

Asked by Victor | 12/22/2020 9:49:17 AM

Hello,
My parcel is stuck since more than 60 days and the status is now “ This is the final status. Carrier doesn't provide further tracking updates.”
Could you please tell me where the parcel is and what I have to do?
Parcel reference is : LB177438127SG
Thank you in advance

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 12/23/2020 7:25:59 PM Reply

Hi Victor,

It's sent by 4PX by the seller. It usually takes about 30-60 days to be delivered. As it has been over three months, it's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible.

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