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Import terminated - CY548791298DE

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Dear Madam or Sir,
due to an import delay in the return of a faulty bicycle lamp
caused by the lack of feedback at the duty from the seller,
the status has been "Import terminated" for two weeks now.

Can you please help and tell me what this means?

Best regards,
Marcus Seeliger

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2 Answer(s)

Hi Marcus,

The receiver didn't declare it to the customs and it was returned back. It's on the way back to Germany now.

Number: CY548791298DE
Package status: Alert
Country: Germany -> China
Destination:
2021-09-04 10:04 Shanghai, Export Customs/Release
2021-09-03 11:16 Shanghai, sent to export customs
2021-08-31 16:45 Taiyuan City, import customs remain for inspection
2021-08-31 08:15 Taiyuan, Return
2021-07-17 11:30 Taiyuan City, import customs remain for inspection
2021-07-17 10:53 Taiyuan, pending declaration by the recipient to Customs
2021-07-16 16:42 Taiyuan City, sent to import customs
2021-07-02 03:36 Frankfurt, Leaving The Export Swap Office (not yet arriving at China Post)
2021-07-02 03:36 Frankfurt, away from the Processing Center in Frankfurt
2021-07-02 02:40 Arrive at the Overseas Export Swaps Bureau
2021-06-30 12:54 Germany, Germany has been received
Hello Daisy,
the shipment cannot be imported into the destination country, because the receiver didn't declare it to the customs. Thank you very much for your prompt research.

Presently, it seems that the package still has not left Shanghai (2021-09-28 10:32:21)
The reason why I am addressing you again, is that the status is now given in Chinese (送交承运商) and I can not understand the entire logistical process back, anymore.

Excuse me, but could you comprehend what had happened?

Best regards,
Marcus

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