In great Britain

Asked by David Griffiths | 7/3/2023 11:17:21 AM

My parcel has been in the UK since June 13th nearly a month, who have I not received it yet..

1 Answer(s)

Daisy | 7/3/2023 11:01:46 PM Reply

Hi David Griffiths,

If you couldn't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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