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Package information not updated


My package was shipped on September 6 but there has not been any status update after that.
It would be great if you can let me know if my package is lost.
Tracking Number:RV581412816CN

3 Answer(s)

Hi Kenny,

It's not lost but delayed. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
Hi Daisy,
Thank you for getting back to me.
Would you be able to tell me why the package is delayed.
Hi Kenny,

You need to let the seller in China to further check it through calling China Post service number 11185.

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