It said delivered but didn’t get my package

Asked by Manjinder | 6/26/2023 3:08:47 PM

While tracking it said your parcel is delivered and signed but I didn’t get it. I also checked my PO Box and asked everyone but it was not delivered please help what should I do

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 6/26/2023 7:14:06 PM Reply

Hi Manjinder,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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