Checked with singpost the item was handed over to China Postal and was able to check previously on the system and suddenly it is gone from he system and indicate cannot be found if this item is being taken by the custom and not going to be returned, i would like a statement from your side so i can proceed to get a refund

Parcel says delivered however did not received which courier in oman was it delivered with so I can call them?

Tracking no. ACM502317672CY

My fiance ordered a bike from wish and apparently it hasn't came to the United States I was leaving China but they said that they delivered it on the 22nd of October and it has not made it here at all yet so I'm trying to locate the item if the item is not found I would like a written statement please or a email thank you very much