KHY2280750890YQ - Package sais delivered but never arrived
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I ordered a package from Shenzhen China nearly a month ago, the tracking on 17 track claims that this has been delivered but the package has never arrived. I have cameras outside my phone and i can clearly see the package was never delivered. I think this is a scam and i am very dissapointed that any time i buy something from China it leads to a scam. The tracking number provided was: KHY2280750890YQ
Are you able to please look into this for me.
Are you able to please look into this for me.
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1 Answer(s)
It's shipped by Zhuhai Kuahaiyou Logistics Co., Ltd. (珠海市跨海邮物流有限公司). Tracking information shows it was delivered on September 15. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.
Tracking Number: KHY2280750890YQ
Package Status: Successfully Signed for (24 days)
Country: China -> Australia
2025-09-15 13:49 Delivered Ermington 2115
2025-09-14 09:27 Out for Delivery Ermington 2115
2025-09-13 12:19 Arrival Mail Processing Center Ermington 2115
2025-09-11 10:32 Customs clearance completed
2025-09-09 15:42 The import customs keep it for inspection
2025-09-08 10:31 Customs clearanceisin progress
2025-09-06 15:44 Arrive at Airport
2025-09-04 15:44 Departure【HK International Airport】
2025-09-02 13:01 Airline received【Hong Kong】
2025-09-01 10:01 Handed over to the carrier for transportation【Hong Kong】
2025-08-31 10:51 The shipment leaves the processing center [Hong Kong]
2025-08-29 09:49 Express delivery arrives at the processing center [Hong Kong]
2025-08-27 09:47 Export customs/release [Shenzhen]
2025-08-25 10:02 parcel leaves processing center [Shenzhen]
2025-08-23 11:31 parcel has been sorted and is ready to be sent [Shenzhen]
2025-08-22 23:25 Shenzhen Processing Center has received it [Shenzhen City]