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Asked by LB | 9/8/2020 6:19:41 PM

Why isn’t any tracking information coming up for the tracking number provided. I was provide with this from a supplier in August, still no information. What like to find out the tracking information on my package

1 Answer(s)

Daisy 9/9/2020 7:42:20 PM

Hi LB,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. China Post doesn't provide tracking service for this kind of package.
3. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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