Hi Sara,

According to the tracking information, it's on the way back to the recipient now. You'd better contact the seller to reflect the problem and get a solution in time.

Number: CP455633785CN
Package status: In transit
Country: China -> Spain
2023-01-12 07:58 Shanghai, Arrive at 【Shanghai Qingpu District Xujing Post Office】
2023-01-09 13:33 Shanghai, leave [Shanghai Wanggang Mail Processing Center], next stop【Shanghai Qingpu District Xujing Post Branch】
2023-01-03 15:30 Shanghai, import customs clearance
2023-01-03 15:29 Shanghai, sent to import customs
2022-12-31 18:08 Shanghai, Arrive at 【Shanghai Wanggang Mail Processing Center】
2022-12-31 15:02 Shanghai, leave [Shanghai Qingpu District Xujing Post Branch], next stop【Shanghai Spring Speed】
2022-12-31 10:41 Shanghai, [Xujing Post Office] has been received