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My package has been 'arriving at Guangzhou' for a month, normal is 1 day, Why?

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hi. I have shipped a lot of packages with EMS, but my newest seems to be doing something that has never happened and I cannot find anyboy on the internet who has the same.

The tracking number is EV994093839CN and it has been 'arriving at Guangzhou' since 6th of september. All of my other packages have passed this stage in less than 1 day, so I would like to know what is happening?

Just to be clear, I'm not asking when my package will arive, I'm just worried that it has not moved passed this stage in almost a month while it normally takes a few hours.

thanks for the help!

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2 Answer(s)

user
Hi THesse,

It was delivered on October 8. If you don't receive it, contact the seller to reflect the problem and get a solution in time.

Number: EV994093839CN
Package status: Delivered (32 Days)
Country: China -> Netherlands
2021-10-08 10:41 Netherlands, Netherlands
2021-10-08 09:59 Netherlands, Netherlands Arrange delivery
2021-10-08 09:30 Netherlands, Netherlands Arrange delivery
2021-10-07 19:17 Netherlands, has arrived at the "Netherlands" delivery office
2021-10-07 19:16 Netherlands, leaving the country by transfer
2021-10-07 19:15 Netherlands, arriving abroad via transfer
2021-10-07 19:14 Netherlands, leave the Processing Center in the Netherlands
2021-10-07 13:00 Netherlands, foreign import customs release
2021-10-05 09:34 Overseas import customs remain for inspection
2021-10-05 09:22 Sent to the customs for overseas import
2021-10-05 09:21 Arrive at the consignment processing center
2021-09-06 01:19 Guangzhou City, Arriving at Guangzhou International Mail Processing Center (via)
2021-09-05 22:44 Huizhou City, leaving huizhou mail processing class, the next stop , Guangzhou International Mail Processing Center
2021-09-05 20:20 Huizhou City, Arriving at Huizhou Mail Processing Class
2021-09-05 19:42 Huizhou City, leaving the Longhu Business Department of Huizhou City, the next stop
2021-09-05 19:06 Huizhou City, Huizhou City Longhu Business Department has received
user
LHF1220 I ordered this over 2 months ago it got mailed to the wrong address I still haven't been reimbursed or get the product I keep getting the runaround I need some help please RG013243156CN this is the old tracking number it was supposed to have been resent I have not received the new tracking number

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Just to be clear, I'm not asking when my package will arive, I'm just worried that it has not moved passed this stage in almost a month while it normally takes a few hours.

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