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My Package is stucked

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My package its move from Shangai to Zhengzhou 1 month ago, but now it's stucked at this town.
the track code is RV508518143CN
郑州市, 已交承运商运输

2020-12-07 16:33
郑州市, 已交承运商运输

2020-12-07 11:24
航空公司接收

2020-12-06 13:10
上海市, 已交承运商运输

2020-11-03 21:23
上海市, 离开【上海国际航站】,下一站【上海交换站】(经转)

2020-11-02 22:29
上海市, 【上海国际航站】已出口直封

2020-11-02 18:38
上海市, 到达【上海国际航站】(经转)

2020-11-02 17:57
上海市, 离开【寄递事业部国际小包业务处理中心】,下一站【上海国际】

2020-11-02 15:47
上海市, 【寄递事业部国际小包业务处理中心】已收寄,揽投员:z赵良才

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1 Answer(s)

user
Hi Rodrigo Navia,

It was handed over to the carrier transport on Dec.7 and usually takes about 30-60 days to have update showing it arrives in Chile after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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