My package said it was delivered...Twice. I never received it.

Asked by Todd Matthews | 4/30/2020 11:00:29 AM

I got notification that my package was delivered on Tuesday the 28th. Then I got a notification @7:32 am on Wednesday the 29th that they attempted another delivery and then was delivered at 9:43am that same day. We were home, naturally, all day and NO delivery was made. I reached out to seller but have had NO response. I verified my address on the order. Where do I go from here? Track the actual person who delivered it? Suggestions???

4 Answer(s)

Daisy 5/1/2020 8:08:12 PM

Hi Todd Matthews,

What's the tracking number?

Todd Matthews 5/4/2020 12:01:22 PM

My tracking number was LY000317898CN. I live in Michigan. My package went from China to New York to Hawaii. I wanted that item.

Daisy 5/10/2020 6:46:40 PM

Hi Todd Matthews,

It was delivered to the PO Box of HILO, HI 96720. If it's not address, contact the seller or USPS as soon as possible to reflect the problem and get a solution.

Number: LY000317898CN
Package status: Delivered (46 Days)
Country: China -> United States
2020-04-29 09:43, HILO, HI 96720, Delivered, PO Box -> Your item has been delivered and is available at a PO Box at 9:43 am on April 29, 2020 in HILO, HI 96720.
2020-04-29 07:32, HILO, HI 96720, Out for Delivery
2020-04-29 07:21, HILO, HI 96720, Arrived at Unit
2020-04-29 01:24, HONOLULU HI DISTRIBUTION CENTER, Departed USPS Regional Destination Facility
2020-04-29 01:22, HONOLULU HI DISTRIBUTION CENTER, Arrived at USPS Regional Destination Facility
2020-04-28 00:00, In Transit to Next Facility
2020-04-27 14:52, QUEENS NY DISTRIBUTION CENTER, Departed USPS Regional Facility
2020-04-27 06:40, QUEENS NY DISTRIBUTION CENTER, Arrived at USPS Regional Facility
2020-04-23 05:37, ISC NEW YORK NY(USPS), Processed Through Facility
2020-04-07 22:32, Origin Post is Preparing Shipment
2020-04-07 22:32, CHINA, ZHENGZHOU EMS, Processed Through Facility
2020-04-07 12:50, CHINA, ZHENGZHOU, Processed Through Facility

Heather Smith 6/19/2020 7:30:19 AM

My tracking info says it was attempted twice to be delivered. I have been home and watching (quarantined) and that is not true. LN904810520CN Is the tracking info.

Answer This Question

User Name: The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.

Email: The Email field is required. The Email field is not correct in format!

Details of Your Question:

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.