My package say delivered and it’s not here

Asked by Stephanie Evans | 10/25/2023 4:53:47 AM

Where my package it said delivered but I don’t even see who it was delivered by

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/25/2023 6:44:15 PM Reply

Hi Stephanie Evans,

If you don't get your order, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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