My package was not delivered

Asked by Christina willett | 10/13/2021 10:53:51 PM

My package says it was delivered on 10-12-2021 but it was not tracking number AQ528996615CN.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

2 Answer(s)

Daisy | 10/14/2021 9:09:21 PM Reply

Hi Christina willett,

According to the tracking information, AQ528996615CN was delivered on October 13 in Sour Lake. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Christina willett | 10/14/2021 11:02:53 PM Reply

What US mail delivery service is delivering it? I contacted USPS and they cannot track it with the tracking number I have.

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