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My package was not delivered

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I would like to get proof of delivery for my package. My tracking number is ZA00880662801.

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4 Answer(s)

user
Hi Suzanne P,

Sorry, we could only provide you with the tracking information. For the proof of delivery, you need to contact the seller to provide it to you.

Order number: ZA00880662801
Package status: Successfully received (21 days)
2025-07-14 12:35 US 32207, it has been submitted to [US]
2025-07-12 19:56 Out for Delivery Jacksonville 32207, Delivery [US]
2025-07-11 15:33 Jacksonville 32207 DISTRIBUTION CENTER, Express delivery arrival processing center [US]
2025-07-09 18:20 Jacksonville Grand Prairie DISTRIBUTION CENTER, Express delivery departure processing center [US]
2025-07-06 15:13 Jacksonville Grand Prairie DISTRIBUTION CENTER, Express delivery arrival processing center [US]
2025-07-03 16:54 united states Customs Clearance Completed, customs clearance completed by target country【united states Customs Clearance Completed】
2025-07-01 12:22 Arrived united states Import declaration in progress, arrive【LAX】
2025-06-28 15:26 HKG, Departure【HKG】
2025-06-27 16:46 HKG, export customs clearance completed [HKG]
2025-06-24 17:05 Quanzhou City, the email left [Quanzhou International Business Department] and was sent to [Quanzhou City]
2025-06-24 17:03 Quanzhou City, the email has been sorted at [Quanzhou International Business Department] and is ready to be sent
2025-06-24 11:49 Quanzhou City, China Post has collected emails
user
If my package was delivered, can you tell me WHERE you delivered it? Because it was definitely not to my house. Did you deliver to a different delivery service?
user
Another question... it says my package was "received" not delivered. Can you let me know what that means? Received by who? Does another carrier have my package? I need to know where you delivered it.
user
Hi Suzanne,

You need to contact the seller to reflect the problem and check it for you. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it.

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