Hi Kim,

It's shipped by Jiacheng International Logistics Co., Ltd. (佳成国际). Tracking information shows it was delivered on July 14. If you don't receive it, you need to contact the seller to reflect the problem and ask which courier is in charge of delivering it to you or require the seller to contact the courier to check it for you.

Order number: JCY0630045942DH
Package status: Successfully received (15 days)
Country: Unknown -> Canada
2025-07-14 16:59 Delivered Stoney Creek L8E 5P1
2025-07-13 15:30 Out for Delivery Stoney Creek L8E 5P1
2025-07-12 17:01 Arrival Mail Processing Center Stoney Creek L8E 5P1
2025-07-11 17:05 Customs clearance completed
2025-07-10 15:57 The import customs keep it for inspection
2025-07-09 16:43 customs clearanceis in progress
2025-07-08 15:15 Arrive at Airport
2025-07-07 16:19 Departure【HK International Airport】
2025-07-06 17:05 Airline received【Hong Kong】
2025-07-05 15:21 Handed over to the carrier for transportation【Hong Kong】
2025-07-04 17:30 The shipment leaves the processing center [Hong Kong]
2025-07-03 16:03 Express delivery arrives at the processing center [Hong Kong]
2025-07-02 15:59 Export customs/release [Shenzhen]
2025-07-01 16:24 Mail leaves processing center [Shenzhen]
2025-07-01 12:48 Mail has been sorted and is ready to be sent [Shenzhen]
2025-07-01 11:38 Shenzhen Processing Center has received it [Shenzhen City]
2025-06-30 16:10 Shenzhen, Consignment Received At Transit Point
2025-06-30 15:38 Shipment order info received