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My product don't arrived


My orders have been stopped since the 8th July with the message "Arrive at the Sita processing center". What about the orders?
The Numbers of my orders are:

3 Answer(s)

My package was supposed to be here by june 15th and shows it still didnt leave China is there any update
Hi Beatriz,

They are still at some other country along the way to Portugal now. You need to wait for another 20-40 days to see they arrive in your country to my experience.

Hi Kathryn,

It's still stuck in Guangzhou now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update.

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