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Never recieved package

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Our package is saying it was delivered almost a month ago to a mailbox in phnx. my address was not even in phnx and I have not received the package. I have reached out to the company and gotten no response.

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1 Answer(s)

user
Hi Mariah Wick,

If you don't receive it, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible.

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