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No more updates? "Transport Too Long/Expired"

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Last update was 12/23/2020, I've contacted the seller 2 weeks ago and was told that it was awaiting a flight from HK to the U.S., and that flights to the U.S. were congested. My tracking status changed from "Delivering" to "Transport Too Long", so I addressed my concerns to the seller. It's holiday season (CNY I'm assuming) and the seller is awaiting for an update from the carrier. Should I be worried or will this be resolved? Most recent updates below:

CP*********CN
Transport Too Long
China China Post > United States USPS
2020-12-23 14:04 Plane arrives in Hong Kong

Destination -query time: 278 ms
2020-11-02 10:22 Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2020-11-02 10:22 CHINA, BEIJING, Processed Through Facility
2020-11-02 09:29 CHINA, BEIJING, Processed Through Facility
2020-11-01 10:41 CHINA, Acceptance

Origin -query time: 75 ms
2020-12-23 14:04 Plane arrives in Hong Kong
2020-12-12 17:39 Airline departure
2020-12-12 17:39 Airline departure
2020-12-12 10:26 Airline receiving
2020-12-04 14:57 Airline receiving
2020-11-26 18:40 Zhengzhou, delivered to the carrier for transportation
2020-11-26 18:40 Zhengzhou, delivered to the carrier for transportation
2020-11-26 11:07 Zhengzhou, delivered to the carrier for transportation
2020-11-25 13:57 Beijing, delivered to carrier for transportation
2020-11-25 13:49 Beijing, delivered to carrier for transportation
2020-11-02 20:18 Beijing, leaving [Beijing International Mail Exchange Station], next stop [Beijing International Mail Exchange Station] (transit)
2020-11-02 10:22 Beijing, [Beijing International Mail Processing Center] has been exported and sealed
2020-11-01 15:19 Beijing, arriving at【Beijing Comprehensive Mail Processing Center】(Transit)
2020-11-01 14:12 Beijing, leave [Beijing Shiliuzhuang Post Office], next stop [Beijing Center]
2020-11-01 10:41 Beijing, 【Shiliuzhuang Post Branch】Received

1 Answer(s)

Hi Danel,

You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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