No tracking update for nearly 3 months

Asked by Dylan | 1/15/2021 12:54:23 AM

Last update for my package was on 30th October 2020 and haven’t heard anything since

Number: LZ411855885CN
Package status: Expired
Country: China -> Australia
Destination:
Origin:
2020-10-31 08:07, The airline receives it
2020-10-30 10:02, Guangzhou City, has been handed over to the carrier transport
2020-10-30 09:28, Guangzhou City, leave the Guangzhou International Center, the next stop (Guangzhou International Exchange Station)
2020-10-30 05:28, Guangzhou City, Guangzhou International Center has been exported directly
2020-10-30 04:57, Guangzhou City, Guangzhou International Center return, note: security return
2020-10-29 21:13, Guangzhou City, Guangzhou International Exchange Station returned
2020-10-27 09:45, Guangzhou City, has been handed over to the carrier transport
2020-10-27 03:36, Guangzhou City, Guangzhou International Center has been exported directly
2020-10-26 23:06, Guangzhou City, Arrive at Guangzhou International Center
2020-10-26 21:38, Guangzhou City, leave the "Provincial International Flower Land Bay Business Department", the next stop "Guangzhou International"
2020-10-26 21:29, Guangzhou City, "Provincial International Huady Bay Business Department" has been received, the pitcher: He Jianhua, tel: 13682225656

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1 Answer(s)

Daisy 1/17/2021 6:22:43 PM

Hi Dylan,

It usually takes about 30-60 days to have update showing it arrives in Australia after it was received airline. As it has been over two months, it's not normal. It may be delayed or lost. You need to contact the seller as soon as possible to get refund.

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