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no tracking updated for long

Asked by atari1968 | 9/13/2016 12:57:13 AM

I sent the items twice because status not updated :-(

First time shipping tracking number: LS987003223CN
Second time shipping tracking number: LT103890312CN

What's going on in china post?

Can I contact them on Email? because I don't have international phone call.

3 Answer(s)

James 9/13/2016 6:41:22 PM

If it's sent by EMS, it should have arrived. The first one must have been lost on the way. Have you contacted USPS (1-800-275-8777) to ask if they have received these two packages? China Post doesn't accept email service. They only have phone service. If you don't have international phone call, you'd better let the sender in China to call them (11185). If you want to get compensation for the first one, you should call them as soon as possible.

Tracking result for LS987003223CN:
2016-06-26 16:41 Left Qingdao and in transit to Kennedy Airport
2016-06-25 21:58 Processed Through Facility, QINGDAO EMS,CHINA
2016-06-23 11:38 Acceptance, CHINA

Tracking result for LT103890312CN:
2016-09-01 01:26 Left Qingdao and in transit to Kennedy Airport
2016-08-31 20:12 Processed Through Facility, QINGDAO EMS,CHINA
2016-08-28 16:44 Acceptance, CHINA

MOGGY150 7/13/2020 10:06:26 AM

My tracking package LZ101885439CN. The last update I got was on 27 05 2020. Saying in transit It has now been 56 days. Any help would be great.

Daisy 7/13/2020 10:23:11 PM

Hi MOGGY150,

It was delivered by airline on May 27. It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered by airline. You'd better wait for more days to get update.

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