China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2022

No update for over a month


My package has been stuck in Shanghai for over a month now (20/03)
Could you please tell me what is happening?

You may get the answer from the following articles:

2 Answer(s)

Hi Kate,

It was delivered to air transport on March 27 and takes about 7-15 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 20-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.
LZ978509453CN Tracking has not been updated in a month? Is it lost? If it is lost can I claim a refund through China post I am very concerned it has not left Shanghai!

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!
You are not allowed to post or reply questions during August 2 - 3. Thank you for your cooperation.