China Post: 86 10 11185 EMS: 86 10 11183

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no tracking update over a month LS987003223CN


Tracking information stuck on 26/06/2016 with no farther update.
No tracking update over a month.
Tracking number LS987003223CN
status is "Origin post preparing shipment" for over than month!

My client didn't get the parcel yet.

Please tell me what happen to this parcel?

2 Answer(s)

I find this package is sent through China EMS. For EMS, it's a fast service. It should arrive USA within 15 days. I think it has been lost on the road. You'd better contact China EMS as soon as possible for compensation.

You can call 11183 if you are in China and call +86 10 11183 if you are outside China. Or, you can go to the post office where you sent the package with the receipt.
My parcel is stuck in Beijing Customs for nearly a month now without further update.
Is there a way to check what's actually happened?

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