No update since 27/08/2022 Ref: AQ257818265CN
Asked by SteveHill21 |
0
This is my last update, any idea how much longer I'm going to have to wait?
Apparently my parcel is in the UK now and being held by customs:
(2022-08-27 13:35
The import customs keep it for inspection)
My Tracking number is: AQ257818265CN
Please help
Many thanks
Apparently my parcel is in the UK now and being held by customs:
(2022-08-27 13:35
The import customs keep it for inspection)
My Tracking number is: AQ257818265CN
Please help
Many thanks
3 Answer(s)


SteveHill21
Reply
0
Hi Daisy,
Thanks for the response, on 2nd September I was at home. There was no delivery made, if it was made the postal worker or delivery driver would have taken a picture as proof of delivery which would have been sent. This has not happened. I have contacted the seller and have received no response. This needs looking into as a matter of urgency.
Thanks for the response, on 2nd September I was at home. There was no delivery made, if it was made the postal worker or delivery driver would have taken a picture as proof of delivery which would have been sent. This has not happened. I have contacted the seller and have received no response. This needs looking into as a matter of urgency.

Daisy
Reply
0
Hi SteveHill21,
We could only see it was delivered. Only the seller can require China Post to do a formal trace investigation. You still need to contact the seller to get a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
We could only see it was delivered. Only the seller can require China Post to do a formal trace investigation. You still need to contact the seller to get a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
It was delivered on Sep.2. If you don't receive it, you need to contact the seller to reflect the problem and check it for you in time.
Number: AQ257818265CN
Package status: Delivered (25 Days)
2022-09-02 13:42 Duly voted
2022-09-01 18:15 Arrive at the UK Mail Processing Centre, London, Woolwich, SE18 6UZ
2022-08-30 18:35 Leaving the country [Customs clearance completed], Customs clearance completed
2022-08-27 13:35 The import customs keep it for inspection
2022-08-25 10:40 When arriving offshore, customs clearance is in progress
2022-08-22 22:40 Arrive at England Airport
2022-08-16 21:20 Departed from the airport
2022-08-14 13:10 Arrive at [Terminal], Arrived at airline
2022-08-12 11:10 Leave the Shenzhen Processing Center, the next stop, Departed from post office
2022-08-10 13:50 Arrive at the Shenzhen Processing Center and arrive to post office
2022-08-09 09:49 Nanchang City, arrived in Nanchang City, [Industrial Park Investment Department] has been received and sent