Hello, I wanted to see what delay is happening with my 2 packages from Dgate. I have 2 separate tracking numbers but both statuses say “Departure From Processing Center [DongGuanShi] since 13 March. It’s now 27 March and the update is the same. Can you please explain why and what this update means?

My package cleared customs back in September and has been in limbo at US processing centers and has not moved since October 5. I’ve listed the details below. What should I expect?

US,Arrival at Processing Center [US Kentucky US]
2023-10-05 00:38:21

US,Departure from Processing Center [US Kentucky US]
2023-10-01 10:37:55

US,Arrival at Processing Center [US Kentucky US]
2023-09-28 04:51:31

US,Departure from Processing Center [US Kentucky US]
2023-09-25 09:43:50

US,Arrival at Processing Center [US Kentucky US]
2023-09-18 00:00:52

US,Customs Clearance Completed [US US]
2023-09-14 01:05:23

US,Arrival at Customs in [US US]

Hey so I’m still haven’t received my pack age I did the order on December 4th and is December 21 and nothing all k get is first that my order is Departure from processing center
ARRIVE AT DISTRIBUTION CENTER, The shipment leaves the processing center, and when k check status on AfterShip it says it still at qhanzhou… please give me an update I try to contact the carrier but they took down the website hopefully this no scamming. Ugh