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No updates since April 3rd, help please

Asked by BobCraig10 | 5/1/2020 11:27:45 PM

Tracking number LY080608455CN
Has been in transit 30+ days. Before today, the last update said despatched from way point. Now the date hasn't changed, but now it is saying processed through. Does this mean anything? I asked the sender to check on it, but all they said was it was "It was on the way shipping abroad and it might be delayed in such a special situation. If any updated, I will let u know." So, I still have no idea where I stand with the package. When it will come, even if it will come. I was told when it shipped, it was 8-10 day shipping, but it could take up to 30 days maximum because of the virus. It's been over 30 days now, and I'm worried.
Thanks for any help.
Is there anyone else I can contact?.
Also, USPS now shows the same "processed" info, before it said "waiting for package"

1 Answer(s)

Daisy 5/2/2020 2:15:31 AM

Hi BobCraig10,

It's on the way back to the seller now. You need to contact the seller to reflect the problem and get a solution in time.

Number: LY080608455CN
Package status: In transit
Country: China -> United States
2020-05-02 09:10, Guangzhou, leaving the Guangzhou International Center, the next stop , "International Express Baiyun T-abe"
2020-05-01 11:09, Guangzhou, Import Customs Release
2020-04-03 02:25, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-04-02 23:46, Guangzhou, arriving at Guangzhou International Center
2020-04-02 21:29, Guangzhou City, leaving the International Express Dongshan Tsing-dong Investment Department, the next stop , Guangzhou International Center
2020-04-02 21:06, Guangzhou City, "International Express Dongshan Touting Department" has received

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