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Not delivered


According to your tracking, the parcel has been delivered. I have been home all week, there have been no deliveries for this parcel. Not to my door. Not to my neighbors. Not to my community mail box. There is no delivery hanger saying to pick it up. Which courier in Edmonton AB Canada did the delivery? I would like to talk to them since the parcel was NOT delivered.

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1 Answer(s)

Hi Linda Reid,

According to the tracking information, AM085186039CN was delivered on Nov.29. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM085186039CN
Package status: Successfully received (15 days)
Country: China -> Canada
2023-11-29 14:53 Canada Alberta, Alberta, T5T 6G6, Delivered【CA Alberta Edmonton】,Delivered
2023-11-29 10:45 Canada Edmonton, Alberta, T5T 6G6, out of the delivery [CA Alberta Edmonton], out of the delivery
2023-11-28 17:29 Canada【In/At Mailbox】,In/At Mailbox, express mail is in the domestic transshipment
2023-11-27 16:20 Edmonton, Canada, destination forwarding [Edmonton], express mail in the domestic transshipment
2023-11-26 15:20 Canada Shipment Arrival Processing Center [CA Alberta], Shipment Arrival Processing Center
2023-11-25 17:25 The import customs keep it for inspection, the shipment arrives at the processing center
2023-11-24 16:35 Canada arrives at the [destination country customs], Customs clearance is in progress, and the shipment arrives at the processing center
2023-11-23 15:20 Arrive at the Airport of Destination country, the express mail arrives at the processing center
2023-11-22 13:15 After the Chinese customs clearance is completed, it will be sent to the transshipment country [in transit], and the express will leave the processing center
2023-11-21 15:29 China mail arrives at the processing center at the place of delivery [customs clearance], and the express arrives at the processing center
2023-11-20 17:25 Leave processing center in China, the shipment is in transit within the country
2023-11-19 15:29 Arrive at processing center in China, and the shipment is in transit within the country
2023-11-18 16:25 China has left the [Shenzhen Processing Center] has been exported and sealed, and the express has left the processing center
2023-11-17 14:29 Shenzhen arrives at [Shenzhen Processing Center], and the express arrives at the processing center
2023-11-16 10:25 Wenzhou leaves [Wenzhou Processing Center], the next stop is [Shenzhen Processing Center], Departed from post office, and the express leaves the processing center
2023-11-15 16:25 Wenzhou arrived to [Wenzhou processing center], Arrived to post office, express arrival processing center
2023-11-14 15:24 Wenzhou, China Post has received mail

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