Not delivered

Asked by MJ | 5/12/2025 3:52:27 PM

All reports state package delivered but it was not delivered. Please advise.

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/12/2025 7:37:57 PM Reply

Hi MJ,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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