Not delivered

Asked by Trevor | 5/15/2025 3:04:14 AM

I have been informed my item has been delivered twice anit hasn't ive checked the tracking code and it says it has been delivered but it hasn't what are my options

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1 Answer(s)

Daisy | 5/16/2025 1:23:16 AM Reply

Hi Trevor,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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