Not Delivered
Asked by Brittny |
0
Tracking number: ZA00679006301
The package is showing that it was delivered on 7/1/25 but I do not have the package. Can you clarify where the package went or who would have delivered? USPS, Fedex or UPS?
The package is showing that it was delivered on 7/1/25 but I do not have the package. Can you clarify where the package went or who would have delivered? USPS, Fedex or UPS?
3 Answer(s)
Daisy
Reply
0
Hi Brittny,
According to the tracking information, ZA00679006301 was delivered on July 1. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: ZA00679006301
Package status: Successfully signed for (21 days)
2025-07-01 12:35 US 38866, Delivered [US]
2025-06-29 19:56 Out for Delivery Saltillo 38866, Out for delivery [US]
2025-06-28 15:33 Saltillo 38866 DISTRIBUTION CENTER, Shipment Arrival Processing Center
2025-06-26 18:20 Saltillo Grand Prairie DISTRIBUTION CENTER, Express delivery leaves processing center [US]
2025-06-23 15:13 Saltillo Grand Prairie DISTRIBUTION CENTER, Express delivery arrives at processing center [US]
2025-06-20 16:54 United States Customs Clearance Completed, customs clearance in the destination country is completed【united states Customs Clearance Completed】
2025-06-18 12:22 Arrived united states Import declaration in progress, arrived at [LAX]
2025-06-15 15:26 HKG, Departure【HKG】
2025-06-14 16:46 HKG, Export Customs Clearance Completed【HKG】
2025-06-11 17:16 Quanzhou City, Mail leaves [Quanzhou International Sales Department] and is being sent to [Quanzhou City]
2025-06-11 17:11 Quanzhou City, the mail has been sorted in [Quanzhou International Business Department] and is ready to be sent
2025-06-11 11:36 Quanzhou, China Post Mail has been collected
According to the tracking information, ZA00679006301 was delivered on July 1. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: ZA00679006301
Package status: Successfully signed for (21 days)
2025-07-01 12:35 US 38866, Delivered [US]
2025-06-29 19:56 Out for Delivery Saltillo 38866, Out for delivery [US]
2025-06-28 15:33 Saltillo 38866 DISTRIBUTION CENTER, Shipment Arrival Processing Center
2025-06-26 18:20 Saltillo Grand Prairie DISTRIBUTION CENTER, Express delivery leaves processing center [US]
2025-06-23 15:13 Saltillo Grand Prairie DISTRIBUTION CENTER, Express delivery arrives at processing center [US]
2025-06-20 16:54 United States Customs Clearance Completed, customs clearance in the destination country is completed【united states Customs Clearance Completed】
2025-06-18 12:22 Arrived united states Import declaration in progress, arrived at [LAX]
2025-06-15 15:26 HKG, Departure【HKG】
2025-06-14 16:46 HKG, Export Customs Clearance Completed【HKG】
2025-06-11 17:16 Quanzhou City, Mail leaves [Quanzhou International Sales Department] and is being sent to [Quanzhou City]
2025-06-11 17:11 Quanzhou City, the mail has been sorted in [Quanzhou International Business Department] and is ready to be sent
2025-06-11 11:36 Quanzhou, China Post Mail has been collected
Daisy
Reply
0
Hi Mohammad Taimoor Ali,
It's shipped by Guangzhou Logistics (光舟物流). Tracking information shows it was delivered on June 30. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.
Order number: GZ0000979884YQ
Package status: Successfully received (34 days)
Country: China -> UK
2025-06-30 10:50 Delivered Newham, London E6 3AN
2025-06-29 15:22 Out for Delivery Newham, London E6 3AN
2025-06-28 10:13 Arrival Mail Processing Center Newham, London E6 3AN
2025-06-26 12:02 Customs clearance completed
2025-06-23 10:22 The import customs keep it for inspection
2025-06-20 10:04 Customs clearanceisin progress
2025-06-17 16:15 Arrive at Airport
2025-06-15 09:43 Departure【HK International Airport】
2025-06-12 15:55 Airline received【Hong Kong】
2025-06-09 16:33 Handed over to the carrier for transportation【Hong Kong】
2025-06-07 14:14 The shipment leaves the processing center [Hong Kong]
2025-06-05 12:20 Express delivery arrives at the processing center [Hong Kong]
2025-06-02 14:20 Export customs/release [Shenzhen]
2025-05-30 15:17 parcel leaves processing center [Shenzhen]
2025-05-28 16:07 parcel has been sorted and is ready to be sent [Shenzhen]
2025-05-27 11:09 Shenzhen Processing Center has received it [Shenzhen City]
It's shipped by Guangzhou Logistics (光舟物流). Tracking information shows it was delivered on June 30. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.
Order number: GZ0000979884YQ
Package status: Successfully received (34 days)
Country: China -> UK
2025-06-30 10:50 Delivered Newham, London E6 3AN
2025-06-29 15:22 Out for Delivery Newham, London E6 3AN
2025-06-28 10:13 Arrival Mail Processing Center Newham, London E6 3AN
2025-06-26 12:02 Customs clearance completed
2025-06-23 10:22 The import customs keep it for inspection
2025-06-20 10:04 Customs clearanceisin progress
2025-06-17 16:15 Arrive at Airport
2025-06-15 09:43 Departure【HK International Airport】
2025-06-12 15:55 Airline received【Hong Kong】
2025-06-09 16:33 Handed over to the carrier for transportation【Hong Kong】
2025-06-07 14:14 The shipment leaves the processing center [Hong Kong]
2025-06-05 12:20 Express delivery arrives at the processing center [Hong Kong]
2025-06-02 14:20 Export customs/release [Shenzhen]
2025-05-30 15:17 parcel leaves processing center [Shenzhen]
2025-05-28 16:07 parcel has been sorted and is ready to be sent [Shenzhen]
2025-05-27 11:09 Shenzhen Processing Center has received it [Shenzhen City]
I didn’t receive my parcel but its saying that it has been delivered but where and who delivered my parcel i have sent mail to the manufacturer but they are not responding?