Hi Youmi,

A delivery exception due to safety reasons on an international package typically means that the shipping carrier has encountered an issue that prevents the package from proceeding normally in transit. Here are some possible explanations:

Common Reasons for a "Safety-Related" Delivery Exception:
Restricted or Prohibited Item

The package may contain an item that is banned or restricted in the destination country (e.g., batteries, liquids, weapons, certain chemicals, or counterfeit goods).

Customs or security agencies may have flagged it for further inspection.

Suspicious Packaging or Contents

If the package appears damaged, leaks, or emits strange odors, carriers may halt delivery for safety checks.

X-ray scans might have detected something unusual.

Security Threats

If the package is suspected of containing dangerous materials (explosives, hazardous substances, etc.), authorities will hold it for investigation.

Customs or Regulatory Issues

Missing or incorrect documentation (such as invoices, permits, or declarations) can trigger delays.

Some countries have strict import rules on electronics, food, or medical supplies.

Carrier-Specific Safety Policies

Some couriers (like DHL, FedEx, or UPS) may suspend delivery if they suspect a violation of their safety guidelines.

What You Should Do Next:
Contact the Shipping Carrier – Call their customer service for specifics on the safety issue.

Wait for Official Communication – Customs or the carrier may send a notice requesting additional information or action.

Contact the seller to get a solution in time.

If the package is seized or destroyed due to safety violations, you may not always get compensation, especially if it contained restricted items.