Package has arrived locally yet not delivered
Asked by Bakhita Aljassim |
0
On the tracking website it says that the package has been delivered to the set address yet there hasn't been any updates on delivery at all. We've contacted the post office and they said that nothing has arrived, we've also contacted the original store yet there is no reply. This is the tracking number:XY2387095559YQ
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1 Answer(s)
It's shipped by Xiyou Supply Chain. Tracking information shows it was delivered on Dec.31. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Tracking Number: XY2387095559YQ
Package Status: Successfully Signed for (23 days)
Country: China -> Qatar
XYGYL:
2025-12-31 13:10 Delivered Doha 20825
2025-12-30 14:58 package is on the way Doha 20825
2025-12-29 16:28 Leaving the sorting center Doha 20825
2025-12-26 10:59 Arrival sorting, distribution center Doha 20825
2025-12-25 08:55 Leave the email processing center
2025-12-23 12:05 Internationaliy Package received at processing center
2025-12-21 14:10 Customs clearance completed
2025-12-19 08:09 The import customs keep it for inspection
2025-12-18 09:10 local carrier Agent Import customs clearance
2025-12-16 15:50 Item arrives at destination airport
2025-12-15 10:22 Departure from the airport of origin domestic
2025-12-13 08:43 Arrival at domestic internationality airport
2025-12-11 09:05 Goods leave the operation center
2025-12-09 15:29 Arrive at the cross border receiving point
2025-12-08 21:55 Order information received