Package has no landed in destination country for more than 30days

Asked by silentscarf | 4/27/2020 5:35:40 PM

My package tracking number is LO911418818CN.
It left China on the 15th of March 2020. It has no been scanned in Canada ever since that day. The package on that airplane cannot possibly still be flying around the globe hundreds of times. It must have landed, but it has not been scanned. This doesn't make any sense. At the time of writing this, it is the 27th of April 2020, and the package still hasn't been scanned as having entered the country of Canada yet!!!

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2 Answer(s)

Daisy 4/28/2020 5:55:23 AM

Hi silentscarf,

It hasn't left China and is still stuck in China now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

silentscarf 4/28/2020 6:25:02 AM

Hello,

How can you know that? When I track it online, it says that it has left the country of origin (China). My Canadian postal services assures me as well that the package has left China. Where did you find the information indicating that my package has technically not left China yet? Thank you.

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