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Package has not moved in almost a month

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Tracking number LW200870926CN
I understand there is a pandemic situation right now but my package has not moved from wuhan international mail processing center since 3/27 so I was wondering if maybe it didn’t pass customs? Also another package with tracking number LY997334865CN hasn’t moved since 3/21.

1 Answer(s)

Hi Raquel,

It's delayed in Wuhan due to the coronavirus control. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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