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Package hasn't updated in a month

Asked by gregory.kern | 4/7/2021 9:53:30 PM

My package (EV959468637CN) has been stuck on "Flight Departure" for a month now and this is getting ridiculous. The order started March 6 2021 and it is now April 7 2021 and there have been no changes in tracking. There weren't any issues with this in February when i got the same exact package in a week. What on earth is going on??

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1 Answer(s)

Daisy 4/10/2021 6:51:21 AM

Hi gregory kern,

The delivery time for EMS packages couldn't be guaranteed due to the coronavirus. It may be delayed sometimes. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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