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DHGate package hasnt moved in a month

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Hasnt move from processing center since 02/23/23 and can’t get info from seller

AG277707970CN

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1 Answer(s)

user
Hi aglass90,

If you couldn't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AG277707970CN
Package status: In transit
Country: China -> United States
2023-02-23 16:42 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-02-23 16:36 Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-02-23 16:01 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-02-23 15:27 Dongguan City, [Dongguan International Company Direct International Business Department] has been received

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