Is my package lost?

Asked by Lexioh | 9/1/2020 9:36:36 AM

I order from dhgate often and usually my packages arrive in 2 weeks but it seems this package I'm tracking at the moment hasnt moved from its origin location in 2 weeks, I'm a bit worried it either got lost or was returned. Can someone please help, thanks.
LY411688595CN

3 Answer(s)

Daisy 9/2/2020 8:40:52 PM

Hi Lexioh,

It's normal for it. It's in transit to the US now. Packages usually takes about 15-50 days to reach the USA to my experience. If it couldn't be reached in three months, it should be lost. I suggest you wait for more days to get update.

Mnwatson87 11/18/2020 10:49:29 AM

LY522437202CN This package seems lost or stuck. No movement in 18 days. Please advise.

Daisy 11/19/2020 11:52:07 PM

Hi Mnwatson87,

It was handed over to the carrier transport on Nov. 1 and usually takes about 30-60 days to have update showing it arrives in the USA after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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