Package held by custom

Asked by Chandler | 9/14/2021 7:10:59 AM

The package that I have sent have been held by custom since 3rd Sep 2021 and my receiver has not received any calls from China post yet. My postage tracking number is RC721851020SG. What's the main reason was being held by custom for so long? Is it a normal thing? Please advice. Thank you so much

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/15/2021 1:08:27 AM Reply

Hi Chandler,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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