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Package held in custom


Hello. I sent a package to china on 10/19/20. It has been held in custom since 10/31/20. It is now 12/23 and it has been 2 months since I sent the package. what is going on? What do I do to make sure the package reach the recipient so that I can get my refund?

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1 Answer(s)

Hi samIam,

Please provide the tracking number in order to check it for you.

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