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Package is in Edinburgh and is saying undelivered

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Package Number: EB774807252CN
Don’t know if it’s because it ended up in Edinburgh or not because I live in Huddersfield but I want to know if that means it gets returned to sender or if they’ll still keep trying to send it?

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1 Answer(s)

user
Hi Daniel,

It has been delivered in Edinburgh. In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Parcelforce to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.

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