Package marked delivered, but not received in Sweden./包裹被标记为已投递，但我 ZA00327340501
Asked by vasili |
0
Dear China Post,
My package ZA00327340501 was marked as delivered on June 13, 2025, at 08:00 to the address Notgårdsvägen 20, Ludvika, Sweden. However, I have not received it.
Tracking Number: [your tracking number]
I have checked with neighbors and household members. The package was not left at my door or mailbox. Could you please investigate and confirm where the parcel was delivered?
Thank you in advance for your help.
Best regards,
ZA00327340501
中文（简体）：
尊敬的中国邮政客服：
我的包裹在2025年6月13日08:00被标记为已投递，地址是瑞典Ludvika，Notgårdsvägen 20。但我实际上并没有收到包裹。
快递单号：[你的快递单号]
我已经询问了邻居和家人，包裹也没有放在门口或邮箱。请帮我查询一下包裹的实际投递情况，非常感谢您的协助。
此致
敬礼！
My package ZA00327340501 was marked as delivered on June 13, 2025, at 08:00 to the address Notgårdsvägen 20, Ludvika, Sweden. However, I have not received it.
Tracking Number: [your tracking number]
I have checked with neighbors and household members. The package was not left at my door or mailbox. Could you please investigate and confirm where the parcel was delivered?
Thank you in advance for your help.
Best regards,
ZA00327340501
中文（简体）：
尊敬的中国邮政客服：
我的包裹在2025年6月13日08:00被标记为已投递，地址是瑞典Ludvika，Notgårdsvägen 20。但我实际上并没有收到包裹。
快递单号：[你的快递单号]
我已经询问了邻居和家人，包裹也没有放在门口或邮箱。请帮我查询一下包裹的实际投递情况，非常感谢您的协助。
此致
敬礼！
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1 Answer(s)
According to the tracking information, ZA00327340501 was delivered on June 13. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: ZA00327340501
Package status: Successfully received (31 days)
2025-06-13 08:00 Notgardsvagen 20, Ludvika, has been submitted to [SE]
2025-06-10 11:00 Out for Delivery, express delivery on the way, delivery [SE]
2025-06-07 21:00 Scheduled for delivery, already, go out to deliver【SE】
2025-06-05 02:00 Express delivery leaving the processing center, express delivery leaving the processing center【SE】
2025-06-02 06:00 Express delivery arrives at the processing center, express delivery leaves the processing center [SE]
2025-05-30 18:00 Customs clearance is completed, and it is taken back to the overseas warehouse. Customs clearance of the destination country is completed [Customs clearance is completed, and it is taken back to the overseas warehouse]
2025-05-27 21:00 The flight has arrived, the board is being removed, the express delivery arrives at the processing center, the express delivery arrives at [Sweden] Customs [Flight has arrived, the board is being removed, the express delivery arrives at the processing center], waiting for customs clearance
2025-05-25 08:00 Shanghai Port Departure, Departure【Shanghai Port】
2025-05-22 15:00 The cargo has arrived at the port and is waiting for flight arrangement, the export customs clearance is completed, the export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement, the export customs clearance is completed]
2025-05-19 21:00 Express delivery arrives at the commercial express delivery center, express delivery arrives at the processing center [Express delivery arrives at the commercial express delivery center]
2025-05-16 23:00 Quanzhou City, Express delivery leaving commercial express delivery center [Quanzhou City], Express delivery leaving processing center [Quanzhou City, Express delivery leaving commercial express delivery center [Quanzhou City]]
2025-05-14 08:00 Quanzhou City, Express delivery arrival commercial express delivery center [Quanzhou City], Express delivery arrival processing center [Quanzhou City, Express delivery arrival commercial express delivery processing center [Quanzhou City]]
2025-05-13 18:23 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-05-13 18:16 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-05-13 16:43 Quanzhou City, China Post has collected emails