Package never delivered

Asked by Carmel Ellul | 1/17/2022 3:02:23 AM

AQ424085837CN
I was supposed to receive this package in Malta.
Malta Post was supposed to have received it and delivered it.
Malta Post tell me that they have no trace of this package.
All tracking software say that package has been delivered at Mosta Malta at 19.30 , which is impossible because the offices are closed at this time. If somebody received the package there must be a signature and details of person receiving the package . Can you trace my package and see what has happened to it.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 1/18/2022 11:51:16 PM Reply

Hi Carmel Ellul,

We could only see AQ424085837CN was delivered on Dec.7. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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