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Package never received . Tracking number is AG300105083CN

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Tracked my package & it says it was delivered, but I never received it. Checked porch camera & it was never delivered. This has happened to me like 3 times with something I bought from China & was delivered by you. Please help with this matter. Tracking number is AG300105083CN

You may get the answer from the following articles:

Why can't I track my China Post package?
How do I track a package from China?
Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

user
Hi Jason White,

We are only a tracking platform. According to the tracking information, it was delivered on Feb. 25. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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